{"id":988,"date":"2026-04-28T22:26:11","date_gmt":"2026-04-28T22:26:11","guid":{"rendered":"https:\/\/chezelsy.ch\/?page_id=988"},"modified":"2026-04-28T22:32:17","modified_gmt":"2026-04-28T22:32:17","slug":"politique-de-confidentialite","status":"publish","type":"page","link":"https:\/\/chezelsy.ch\/en\/politique-de-confidentialite\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"988\" class=\"elementor elementor-988\" data-elementor-post-type=\"page\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-d0f138d e-flex e-con-boxed e-con e-parent\" data-id=\"d0f138d\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f035aa elementor-widget elementor-widget-text-editor\" data-id=\"2f035aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>H\u00f4tel Chez Elsy, Crans-Montana<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-67caca3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"67caca3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-930d52b elementor-widget elementor-widget-heading\" data-id=\"930d52b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Privacy Policy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f31b5ab elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"f31b5ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-f041893 e-flex e-con-boxed e-con e-parent\" data-id=\"f041893\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2824680 elementor-widget elementor-widget-text-editor\" data-id=\"2824680\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<!-- \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\n     PAGE POLITIQUE DE CONFIDENTIALIT\u00c9 \u2014 Chez Elsy\n     Coller dans une page WordPress (\u00e9diteur texte\/HTML)\n     \u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550\u2550 -->\n\n<h1>Privacy Policy<\/h1>\n\n<p>L'H\u00f4tel Chez Elsy attaches great importance to the protection of your personal data. This policy describes what data we collect, why, and how we protect it, in accordance with the General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).<\/p>\n\n<hr>\n\n<h2>1. Data Controller<\/h2>\n\n<p>Hotel Chez Elsy<br>\nRue du Pas-de-l\u2019Ours 48<br>\n3963 Crans VS, Switzerland<br>\nTel: +41 (0) 27 483 14 41<br>\nE-mail: info@chezelsy.ch<\/p>\n\n<hr>\n\n<h2>2. Data Collected<\/h2>\n\n<p>We only collect data that you voluntarily provide to us, including via:<\/p>\n\n<ul>\n  <li>Contact form (name, surname, telephone, email address, message)<\/li>\n  <li>The online booking form (data required for booking)<\/li>\n  <li>Email or telephone exchanges<\/li>\n<\/ul>\n\n<p>We also collect anonymised browsing data via analytics tools (cookies) with the aim of improving the user experience on our site.<\/p>\n\n<hr>\n\n<h2>3. Purposes of processing<\/h2>\n\n<p>Your data is used exclusively for:<\/p>\n\n<ul>\n  <li>To respond to your contact or enquiry requests<\/li>\n  <li>Manage your bookings and your stay<\/li>\n  <li>To send you information relating to your stay (confirmation, reminders)<\/li>\n  <li>Improve our services and website<\/li>\n  <li>Comply with our legal and accounting obligations<\/li>\n<\/ul>\n\n<hr>\n\n<h2>4. Data Retention<\/h2>\n\n<p>Your data is kept for as long as is necessary to fulfil the purposes for which it was collected:<\/p>\n\n<ul>\n  <li>Contact details: 2 years from last exchange<\/li>\n  <li>Booking data: 10 years, in accordance with Swiss legal accounting obligations<\/li>\n<\/ul>\n\n<hr>\n\n<h2>5. Data sharing<\/h2>\n\n<p>Your personal data is never sold or passed on to third parties for commercial purposes. It may only be shared with:<\/p>\n\n<ul>\n  <li>Our online booking system (RoomRaccoon), within the strict framework of managing your stay<\/li>\n  <li>The competent authorities, if required by law<\/li>\n<\/ul>\n\n<hr>\n\n<h2>6. Safety<\/h2>\n\n<p>We implement appropriate technical and organisational measures to protect your data against unauthorised access, loss, disclosure or modification.<\/p>\n\n<hr>\n\n<h2>7. Your rights<\/h2>\n\n<p>In accordance with GDPR and LGPD, you have the following rights:<\/p>\n\n<ul>\n  <li><strong>Right of access<\/strong> To obtain a copy of your personal data<\/li>\n  <li><strong>Right to rectification<\/strong> correct inaccurate or incomplete data<\/li>\n  <li><strong>Right to erasure<\/strong> Request to delete your data<\/li>\n  <li><strong>Right to object<\/strong> : to refuse certain treatments<\/li>\n  <li><strong>Right to portability<\/strong> To receive your data in a structured format<\/li>\n<\/ul>\n\n<p>To exercise these rights, please contact us at: <a href=\"mailto:info@chezelsy.ch\">info@chezelsy.ch<\/a><\/p>\n\n<hr>\n\n<h2>8. Cookies<\/h2>\n\n<p>Our site uses essential technical cookies for its proper functioning, as well as anonymised analytical cookies (visit statistics). You can disable cookies in your browser settings. However, this may affect certain site functionalities.<\/p>\n\n<hr>\n\n<h2>9. Modifications<\/h2>\n\n<p>We reserve the right to modify this policy at any time. The version in effect is the one published on this page. We encourage you to consult it regularly.<\/p>\n\n<hr>\n\n<p><em>Last updated: April 2026<\/em><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>H\u00f4tel Chez Elsy \u00b7 Crans-Montana Politique de confidentialit\u00e9 Politique de confidentialit\u00e9 L&rsquo;H\u00f4tel Chez Elsy attache une grande importance \u00e0 la protection de vos donn\u00e9es personnelles. La pr\u00e9sente politique d\u00e9crit quelles donn\u00e9es nous collectons, pourquoi, et comment nous les prot\u00e9geons, conform\u00e9ment au R\u00e8glement g\u00e9n\u00e9ral sur la protection des donn\u00e9es (RGPD) et \u00e0 la loi suisse sur [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-988","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/pages\/988","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/comments?post=988"}],"version-history":[{"count":7,"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/pages\/988\/revisions"}],"predecessor-version":[{"id":995,"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/pages\/988\/revisions\/995"}],"wp:attachment":[{"href":"https:\/\/chezelsy.ch\/en\/wp-json\/wp\/v2\/media?parent=988"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}